Mozilla accuses Dell of charging for Firefox

Posted Mar 6, 2014 by Tim Sandle
Internet browser specialists Mozilla are investigating reports that Dell computers is charging users with new computers to install the Firefox browser.
A man is seen next to a Firefox logo at a Mozilla stand during the Mobile World Congress in Barcelon...
A man is seen next to a Firefox logo at a Mozilla stand during the Mobile World Congress in Barcelona
Albert Gea / Reuters / File
According to The Register, Dell has been charging around $20 to have the Firefox browser installed on their machines.
Mozilla has reinforced the message that Firefox is a free, open-source piece of software that can be installed by anyone in about 10 minutes. No charges should be levied. Furthermore, Mozilla said there was "no agreement" with Dell in relation to Firefox.
Mozilla’s Vice President and General Counsel Denelle Dixon-Thayer told tech site TNW: "There is no agreement between Dell and Mozilla which allows Dell or anyone else to charge for installing Firefox using that brand name. Our trademark policy makes clear that this is not permitted and we are investigating this specific report."
According to the BBC, Dell has said that the money was being charged for the time and labor involved. A spokesperson is quoted as saying: "In this particular situation, the customer would not be charged for the Mozilla Firefox software download, rather the fee would cover the time and labor involved for factory personnel to load a different image than is provided on the system's standard configuration."
Mozilla Firefox is a free and open-source web browser developed for Windows, OS X, and Linux, with a mobile version for Android, by the Mozilla Foundation and its subsidiary, the Mozilla Corporation. As of February 2014, Firefox has between 18 percent and 23 percent of worldwide usage, making it the third most popular web browser.