Steve Jobs to journalism student: Please leave us alone

Posted Sep 22, 2010 by Andrew Moran
Apple co-founder Steve Jobs is known for his curt, short e-mails to users who seek out questions, advice or provide comments. The latest to receive the wrath of Jobs is a journalism student who sought a comment for her latest academic project.
Steve Jobs
Apple CEO Steve Jobs speaks at the Worldwide Developers Conference in 2007.
Photo by acaben
In May, the website was established, which publishes some of the most dismissive or curt e-mails from the Apple co-founder to users who have questions or want to provide their views and opinions on some of the multi-billion dollar company’s moves.
An e-mail from Chelsea Kate Isaacs, a journalism student at the Long Island University, is the latest Apple user to receive a short message from Steve Jobs. The e-mail exchanges have made the rounds over the Internet, according to PC Magazine.
As part of a class project regarding the iPad’s utilization in the classroom, Isaacs sought comment from Apple’s Public Relations department; however, she was not given a reply. Isaacs decided to e-mail Jobs directly:
“Mr. Jobs, I humbly ask why Apple is so wonderfully attentive to the needs of students, whether it be with the latest, greatest invention or the company's helpful customer service line, and yet, ironically, the Media Relations Department fails to answer any of my questions which are, as I have repeatedly told them, essential to my academic performance.”
The large Multi-Touch screen on iPad lets you see an entire webpage with vibrant color and sharp tex...
The large Multi-Touch screen on iPad lets you see an entire webpage with vibrant color and sharp text. So whether you’re looking at a page in portrait or landscape, you can see everything at a size that’s actually readable. And with iPad, you use your finger to navigate webpages and you can scroll through a page just by flicking your finger up or down on the screen. Users can also pinch to zoom in or out on a photo.
Photo courtesy Apple
Jobs responded: “Our goals do not include helping you get a good grade. Sorry.”
Stunned by the e-mail, Isaacs e-mailed Jobs again to set the record straight that she was just seeking a comment and not the company’s help in getting a good grade. Jobs responded once again: “We have over 300 million users, and we can’t respond to their requests unless they involve a problem of some kind. Sorry.”
The journalism student replied to the e-mail saying she was an Apple customer with a problem. Jobs sent a final, straight to the point e-mail: “Please leave us alone.”
Isaacs now expects that she will get a B grade instead of an A. However, in an interview with Gawker, Isaacs said she wants consumers to know who Jobs actually is: “Under no circumstances should a person who runs a company speak to a customer that way. I'm just enraged and I want people to know this was done."