E-Matrimony Projected to Scale New Heights in India Special

Posted May 14, 2009 by Alakananda Mookerjee
For the first time in 60 years, the global economy is predicted to shrink in 2009. Money is scarce and people are reluctant to open their purse strings.
An Indian wedding
An Indian wedding
Wikimedia Commons
But amid the worldwide financial downturn—what many in the U.S. are referring to as the Great Recession—the business of matrimony appears to be going strong, showing little signs of the economic stress and strain.
According to the projections of EmPower Research, a U.S.-based business research firm, the online matrimony market in India is poised to grow in the next few years, with a revenue-generation of $63 million and a user-registration of 21 million by 2011., India’s leading matrimony Web site currently has a subscriber pool the size of the population of Ecuador—14.1 million—and receives in excess of 200 million page views per month.
Back in the mid-1990s, at a time when more and more Indian households were gaining access to Internet connectivity at relatively affordable prices, companies such as arrived on the scene with an exciting new promise. It provided individuals and their parents with a vast catalogue of prospective matches, which they could access from the easy convenience of a computer terminal and for fairly nominal fees. Even as was attracting scores of young men and women seeking long-term partnerships and encouraging them to create their online profiles, alongside, it was also developing a whole new market segment—that of e-matchmaking.
From a dotcom startup in 1997, has grown by leaps and bounds, recording a robust growth rate of 200 percent each year since. Motivated in part, by the rip-roaring success of the online venture and in part, by a desire to tap into the vast, but hitherto unexplored reservoir of those untouched by the Internet revolution, in 2004, it launched Center—a storefront version of the site.
Today, a network of 100 marriage-bureau-style outlets, spread across 87 cities offers an array of matrimony-related services—everything from a streamlined search for a bride or a groom to the placing of a newspaper classified to drawing up the details of a wedding plan—to the digitally disenfranchised.
In an interview to Fortune magazine, co-founder and CEO Anupam Mittal estimated the size of the fragmented and unstructured Indian matrimony bazaar at close to $15 billion, of which the matchmaking component alone stood at $300 million.
Sensing the potential for growth, over the years, others players too, have climbed on the e-matrimony gravy train.—an independent enterprise acquired by the Indian online classifieds portal, Info Edge, in 2004—is targeted at Indians in the country’s northern and western regions, its Hindi-speaking belt. The site claims that with nearly 2.5 millions registrants and 14 brick-and-mortar centers, it is the nation’s third-ranked matrimony Web site., which advertises itself as a “regional” matrimony site is geared primarily at the south Indian communities. It started out in the U.S. in the late 1990s and is headquartered in the southern Indian city of Chennai.
So has the Internet killed the age-old custom of arranged marriage in India?
Not really.
Rochona Majumdar, professor of South Asian Languages and Civilizations at The University of Chicago and author of Marriage and Modernity: Family Values in Colonial Bengal, says that the onslaught of modernization has not eroded the institution of arranged marriage. It has merely brought about its evolution. While in colonial India, marriages were brokered by highly-respected individuals who were at once, “matchmakers and social historians with intimate knowledge of family genealogies,” in the modern era, it is being arranged by virtual matchmakers. Some obvious differences, however, are that the latter possess no “social memory” (other than the cookie-enabled cache memory) and are not known to extort clients like their human counterparts often did in the past. Also, unlike them, these Web portals may not enjoy an exalted social status, but they have a much higher success rate as marriage mediators, which makes them commercial heavyweights.
Away from the smog of drop-down menus and the forest of clickable options, some entrepreneurs in the U.S. are quietly launching a new brand of matchmaking, set up on a corporate recruitment model. A marriage (no pun intended) of the traditional Indian matchmaker and a high-end legal firm, Intersections Matchmaking offers personalized, one-on-one matchmaking services to “elite” South Asian singles in the U.S. Founded in 2007 by Jasbina Ahluwalia—a former lawyer and now a certified matchmaker—it aims to readjust the focus of arranged marriages, by turning it away from the family toward the individual.
“It is my understanding that matchmaking on the subcontinent has traditionally, been undertaken by one's family, in conjunction with the family's extended relatives, social circles and perhaps priest [and has] been based largely on the perceived compatibilities of the families rather than the two individuals,” wrote Ahluwalia in an e-mail response.
Credit: Intersections Matchmaking
Quick to differentiate it from matrimony Web sites, she added that her company is not an electronic database of matches. “We are not an online service. Before a client meets any matches, I get to know his/her needs, wants, personalities and background via an extensive personal consultation,” she added. It is at the first step—a two-hour, $375 “personal consultation” that can take place either over the phone or a videoconferencing facility—that Ahluwalia decides whether or not to sign up a client. And if she does—only after running a thorough criminal background check—the client graduates to the next stage, wherein she introduces him/her to the other singles. Nationwide, “scouts” attend social events keeping an eye peeled for smart, sociable, single professionals.