TACOMA, WA, April 08, 2021 /24-7PressRelease/ — Guardian Roofing of Auburn, WA received a 2021 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of nearly 2,000 eligible applicants, Guardian Roofing is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2021 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Guardian Roofing achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“We are so honored to have been awarded the 2021 GuildMaster Award. Our goal has and always will be to deliver the best customer service and install top of the line, quality roof systems for our customers. When we started Guardian in 2008, we had only a crew of 4 technicians and one van. Now with a team of over 80 employees it is both humbling and amazing to see how far we have come. A big THANK YOU to all the homeowners who trusted us with their roofing projects and an equally big THANK YOU to our team who continues to deliver superior customer service day after day.”
For more on the 2021 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Guardian Roofing
Guardian Roofing and Pest Control is trusted by homeowners and businesses from Tacoma to Seattle. As full-service residential roof contractor for repairs, replacements, maintenance, and cleaning, Guardian Roofing has established itself as the premier roofing contractor in King, Pierce, Snohomish, Kitsap, and Thurston county. Founded in 2005, Guardian has helped thousands of clients in the Puget Sound protect their homes and families by extending the life of their roof through Roof Maintenance, Roof Repairs, and Total Roof Replacements.
About GuildQuality
Over 2,000 residential construction professionals rely on GuildQuality’s customer satisfaction surveying and reporting software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s network of builders, remodelers, and home service professionals and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.
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