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article imageKorean Air: Crews may use 'stun guns' on violent passengers

By Karen Graham     Dec 27, 2016 in Travel
Seoul - South Korea's largest airline has given its crews the go-ahead to "readily use stun guns" on violent passengers in a “fast and efficient manner,” it was announced on Tuesday.
Korean Air Lines said it was beefing up its procedures on the handling of violent and unruly passengers after being criticized by U.S. singer Richard Marx for its handling of an incident on board a flight on December 21 involving a violent passenger. The airline added it is also beefing up its security training for crew members.
Marx and his wife, Daisy Fuentes, were on a Korean Air flight from Vietnam to South Korea when the incident took place. Marx posted on Facebook and Twitter that he helped to subdue “a psycho passenger attacking crew members and other passengers." He accused crew members of being “ill-trained” and “ill-equipped” to handle the “chaotic and dangerous event”.
Fuentes used Instagram to describe the incident, writing that crew members “didn’t know how to use the taser & they didn’t know how to secure the rope around him (he got loose from their rope restraints three times)," according to the Guardian.
Korean Air responded to the criticism, saying crew members were "hesitant" to use the taser gun because they understood it was to only be used on passengers in "grave" situations, like those situations jeopardizing the lives of passengers or crew.
In a statement, that did not elaborate on how the rules would be revised, the airline said: “We have decided to improve our conditions and procedure on using Taser guns to cope with violent acts and disturbances on board in a fast and efficient manner."
A spokesman added that the changes would ease the requirements on the use of Taser guns so that flight crews can “readily use stun guns."
In the past five years, the number of unlawful acts committed on Korean Air flights has more than tripled, according to recent government data, reports
Korean Air President Chi Chang-hoon told a news conference, “While U.S. carriers have taken stern action on violent on board behavior following the terrorist attacks of September 11 [2001], Asian carriers including us have not imposed tough standards because of Asian culture."
“We will use the latest incident to put safety foremost and strengthen our safety standards,” he added.
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