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article imageSaab dealer refunds student driver with dollars and pennies

By Walter McDaniel     Jul 30, 2014 in Technology
Jacksonville - Irena Mujakovic brought her Saab back under warranty for a second round of repairs and received a bill for $400 in labor. She filed a complaint with the DMV and got a refund in the form of two bags full of pennies and some dollar bills.
Mujakovic rejected the refund and went to the press with the story. She was so annoyed over the incident that she left the bags at the dealership. Since then press such as First Coast News picked up the story and it has since spread to a variety of other sites.
Mujakovic had brought in the car for transmission repairs early on. After allegedly paying $300 for her first set of repairs she bought a warranty. Upon bringing the car back in she had to pay $400 for labor since the warranty only covered parts. Mujakovic reportedly had to borrow money to pay for the new repairs. According to earlier reports the dealer forgot to write it in or mention it to her. She took her case to the Department of Motor Vehicles in response. Her DMV complaint went through and the dealer gave her a refund.
Buyers who buy any sort of warranty should read it well. Some companies offer full coverage for all parts and labor. Not all dealers cover the full cost for this and they are within their rights not to. Automotive scams are a significant problem in the United States, so much so that the FCC and state governments are often called in to regulate them depending on the scale of the offense.
According to the dealer since the DMV gave him no rules on how to give the refund and the money was all he had his dealership complied fully. Her money is still sitting at the dealership waiting for her to pick it up.
More about Driving, Saab, Refunds, Dealers
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