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Op-Ed: California officials seek precautions for online lending trends (Includes interview)

Online lender businesses have been increasing to the point that this month, The California Department of Business Oversight expressed concerns that consumers should take precautions when applying for such loans. This is why the department on Dec. 11, launched its survey efforts to better understand the current workings of this new trend in loans.

“These online lenders are filling a need in today’s economy, and we have no desire to squelch the industry or innovation,” said DBO Commissioner Jan Lynn Owen. “We have a duty, however, to protect California consumers and businesses, and they have more and more at stake as this industry grows. We want to assess the effectiveness and proper scope of our licensing and regulatory structure as it relates to these lenders.”

Leading financial publications like Fortune and Forbes previously reported very favorably of this new type of lending back in April of this year. Part of the appeal is naturally low interest rates. Forbes noted in its April 2015 issue that some online lenders were offering a reduction in interest as much as 31 percent. Basic credit cards typically have interest rates that are higher than 13 percent, and some can be as high as 29 percent, especially if a payment is unpaid or late.

Credit card companies often get away with this because of the spending habits of people. For more than 60 years, credit cards have made it very easy for people to borrow money. Yet, as Forbes noted, people rarely consider the interest rate. And, to make things more complicated, most people don’t view the credit card as a loan, they see it as a spending tool.

With the allurement of “rewards” or “travel miles” it is no surprise to California State Senator John Moorlach. News of the DBO’s survey outreach peaked his interest. He has decades of experience as a CPA and financial consultant. “Mismanagement of the use of credit has been a major problem (for the American consumer) for a long time.”

Whether the credit card be packaged as a “silver, gold or platinum plus” card, Moorlach knows all too well the dangers of using credit too often. “The effort to provide points for credit card usage is a way to migrate people away from using personal checks. If it is being abused by building new debts, he added, that gets back to an education process and a budgeting exercise.”
Both Fortune and Forbes cite part of the ability of online lenders to offer such attractive rates to customers is because online lending is low cost. Applications are made online and this challenges the traditional way banks have typically processed loans (paperwork, approval processes, etc.) for the past half-century or so.

“With the liquidity crisis of 2008, said Moorlach, nonbank lenders have proliferated to fill a need. With banks being severely restricted, many institutional investors have provided funding for lending to highly rated businesses.”

“Free markets have a way of filling voids. If such lenders experience low default rates, then this will be another growing niche.”
Fortune pointed out that small businesses were the hardest hit by the Recession of 2008. And, in its April 28 commentary section this past year, Fortune reported that former New York City treasury secretary Larry Summers foresees an influx of loans to small businesses thru online sources as much as 70 percent.

“It only seems obvious that, although much riskier, some would provide funds to smaller businesses,” noted Moorlach. “I would venture to guess that they receive a higher interest rate than banks do. And using the technology of the internet, he added, they have immediate access and don’t need buildings and branches.”
Credit to business is perhaps the single largest source of lending in the world as Entrepreneur magazine notes. Back in 2005 Entrepreneur talked to David Gass, a financial and business credit consultant. He said that a common mistake business owners make is mixing personal credit with business credit. And, with this in mind, it is no wonder that small businesses are among the first in line to apply on line. After reviewing some of the details on the subject, “It looks like I’m on target,” said Moorlach.

“If transactions are handled in a professional manner, said Moorlach, on both sides of the desk, then this will be a boom. If unscrupulous parties jump in, he added, then regulatory efforts may be necessary.”
In the short span of four years from 2010 to now, online lending has grown from $1 billion in loans to over $12 billion. Some financial analysts say that by the end of the decade the amount of loans provided through online lenders could increase to as much as $122 billion.

“Online lenders bill themselves as a faster, more accessible source of financing for consumers and small businesses,” said Tom Dresslar. He is the communications director at the DBO in Sacramento. “Some of the largest of these new online lenders are headquartered in California,” said Dresslar. Because this new trend is reaching out to both the individual consumer as well as business owners, the DBO and others want to better understand what is going on.
As part of the inquiry, the DBO sent an online survey to 14 online or as the DBO refers to them ‘marketplace lenders’ requesting a five-year trend data about their loan and investor funding programs. The survey also requests information about the firms’ business models and online platforms. The DBO sent the request to firms that specialize in either personal or small business loans, or engage in both types of lending. The survey responses are due by March 9, 2016.
For more information visit the California Department of Business Oversight web page.

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