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article imageOp-Ed: Airline staff forced to apologize while press twist their words

By Walter McDaniel     Jul 30, 2014 in Business
Sydney - Attendants mentioned that drug sniffers would be at the landing area during one Jetstar flight. Afterwards customers complained and media published the incident across the world which prompted an apology from company officials.
Reportedly customers and online viewers took offense to the incident and pressured the company for an apology. Dogs were on hand to catch those who got off the plane and several people likely got away due to removing evidence early on. Attendants allegedly said; If you need to dispose of anything you shouldn’t have we suggest you flush it now. according to an early report and another article. Members all over the press decided that "flush drugs" sounds better although the quote never appears in the real event.
Quotes around the article probably come from a report in the Telegraph which mentioned "flush your drugs now" while paraphrasing officials and twisting their words.
Warnings were likely prompted by the fact that many of their flyers were coming back from a Splendour in the Grass music festival. Reportedly the festival goers have drug problems and many of the passengers lined up for the bathrooms after the announcement.
Officials reportedly sanctioned the employee for overstepping their bounds. Apparently being right does not count for much when people want to complain. While it was true that the employee should probably not have warned them about drug dogs they appeared to have the best interests of their customers in mind, something that business people need to applaud, even if they went about it in the wrong way.
Why we put up with journalism such as this is beyond me, it's not an honest mistake. It's willful manipulation. Sadly the Daily Mail has turned out to have more integrity over this incident than most other sites.
Jetstar itself has also been in hot water for antigay messages stamped on luggage by a belligerent employee. In that case they also apologized, as they should have, as their employee clearly was not looking out for the best interests of their customers. As for the airline itself they are an economy air service that usually makes it into the top ten around Australian airline rewards.
This opinion article was written by an independent writer. The opinions and views expressed herein are those of the author and are not necessarily intended to reflect those of
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