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article imageHealth insurer loses hard drives with data on 950,000 customers

By Megan Hamilton     Jan 28, 2016 in Business
In the world of mistakes, there are those that qualify as little "oops" or big "oops."
Forgetting to change your clocks in daylight savings times is a little "oops."
Misplacing six hard drives with information on 950,000 customers is a huge "oops."
That's what happened to Health insurer Centene Corp., which said on Monday that it's missing six hard drives containing personal and health information on about 950,000 people, Reuters reports.
Those hard drives don't contain any financial or payment data on customers, the company said in a statement according to Computer World.
The company is conducting an internal search for the hard drives and says it doesn't think the information has been used inappropriately.
What information is in those hard drives?
According to Gizmodo, the hard drives contained personal data about people who required laboratory services from 2009 to 2015. The data included names, addresses, dates of birth, social security numbers, health information, and member ID numbers.
Even though Centene doesn't know where the drives are, it knows how they disappeared.
"The drives were a part of a data project using laboratory results to improve the health outcomes of our members," said Michael F. Neidorff, Centene's President and CEO.
Neidorff said that the company is in the process of notifying those affected, along with the appropriate regulatory agencies as it continues the investigation, Consumerist reports.
All those affected will be offered free credit and healthcare monitoring, he said.
Centene handles health plans for 2.9 million members in the U.S. and is a Fortune 500 company that reported $16 billion in revenue in 2014, Computer World reports.
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