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article imageBlackBerry denies paying for fake BBM reviews

By Michael Thomas     Oct 26, 2013 in Technology
After several delays, BlackBerry Messenger finally came out for iOS and Android devices this week. However, some reviews from the Google Play store have raised a few eyebrows.
The news broke when Matt Baxter-Reynolds, an analyst and blogger, tweeted a screenshot that all said exactly the same thing: "Thank you so much BlackBerry team. I was waiting for this app. Its really great user friendly and smooth."
That was compounded when blogger Terence Eden wrote about regularly receiving emails that promise thousands of five-star reviews for a fee every time he launches an app.
He then found a review of BBM dated October 23 that read: "Dear Mr Ahmed, Please post the following comment on the new BlackBerry Messenger Android APP. 'Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth.' BB Team," according to PC Magazine.
"We have been made aware of a number of potentially fake reviews of BBM for Android on Google Play, with ratings anywhere from one to five stars," a BlackBerry spokeswoman said Friday. "We have no knowledge of how these reviews were created or populated. We do not approve of or condone such activities. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our fans and users to continue to provide true assessments of the BBM experience through the proper channels."
Eden suggested that the most likely explanation for the fake reviews is probably not from BlackBerry itself, but from a spambot that was intended to bring positive reviews to a fake BBM app, but was accidentally posted to the official app page.
More about Blackberry, bbm, bbm for android, bbm for ios, Blackberry messenger
 
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