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Industry attempting to make landline telephones still attractive

By Andrew Moran     Apr 22, 2013 in Business
Hastings - Have we neared the end of the telephone? As the current and future generations opt for mobile devices as their main form of communication, the Western world may soon cut off its connection to the landline.
The developed world has come a long way over the past century and even in the last decade. Over the past 10 years, the desktop computer has been thrown to the side in favor of smartphones, which are the primary tool for calls, Internet searches, social networking and playing games.
According to a 2012 Virgin Media Business study with IT experts, close to two-thirds of the industry said telephone systems would become obsolete in the next five years. The survey found that landlines may not even be option for workforces by the year 2017.
A different Computing poll showed that nearly three-quarters of companies now even give their employees smartphones and about one-third equip of organizations provide their staffs with tablets.
“The pace of change with technology is having a transformative effect on the way we work," said Tony Grace, the company's chief operating officer in a statement. "A decade ago it would have been unthinkable to suggest an office without telephones. Now it's hard to imagine being separated from our smartphones."
But just like a desktop computer or a payphone, the telephone landline may always have a use in our society. Some companies are making sure that the landline is not going the way of the dinosaurs by attempting to be innovative and cost-effective.
“The public switch telephone network will be closed down, it's about as relevant as Morse code," British futurologist Peter Cochrane told the London Telegraph. "But the landlines can't go until there is wireless connectivity to replace it. There won't be wireless connectivity to replace it until there is optical fibre available to offices and homes in sufficient density."
TetraPhones is a business telephone systems firm located in the United Kingdom. Specializing in telecommunications, it maintains an array of features that are competing with other industry leaders overseas, such as no setup costs, low cost rates and unlimited packages on your landline, mobile and international minutes.
Other aspects are being attempted by TetraPhones to seem more attractive, including IT experts from the UK, dedicated customer support, one UK Point of Contact, the ability to keep your own number and 30-day rolling contracts. All of these functions can be closely studied because everything is detailed on the website, like call types and the costs of each one.
One interesting feature on its website is its Vital Signs, a tracker of general business tasks. For instance, TetraPhones has answered more than 98,000 support requests, blocked nearly 16,000 viruses and hacks and 15 teas and coffee have been made today (at the time of this writing).
More about Telephone Systems, tetraphones, Telephone, landlines, telecommunications industry
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