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article imageWill private competition eliminate the U.S. Postal Service?

By Andrew Moran     Apr 8, 2013 in Business
Vienna - UPS, DHL, FedEx and LaserShip. There are 100s of private mail carriers that offer low-cost, quick and efficient services to deliver mail, packages, parcels and other items. As these companies generate profits, the U.S. Postal Service (USPS) loses money.
Late last year, Digital Journal reported that the USPS posted $15.9 billion in losses for the fiscal year. Recently, postage stamps were increased and there was a plan by the USPS to stop Saturday mail delivery, but the Government Accountability Office (GAO) said the agency didn’t have legal authority to do so.
Although the USPS would save an estimated $2 billion a year if it cancelled Saturday mail delivery – and all types of innovations that could save the organization are ceased by the federal government – it still relies on the taxpayers to stay afloat. Meanwhile, the private companies in the free market generate revenues each year.
Indeed, over the past couple of decades, the industry has dramatically changed because of innovations and enhanced competition in the private sector. As households rely less on the mailman and more on private couriers, a firm like LaserShip continues to deliver for the customer.
LaserShip is a company that makes deliveries in the east coast of the U.S. and has become one of the leaders in the distribution services industry. By focusing on customer service, care and communication, it offers an array of shipping solutions: regional same day and next day shipping, fleet outsourcing, routed delivery, global priority, pool distribution and ecommerce. These are all completed to one-third of the entire U.S. population.
Established in 1986, LaserShip maintains its last mile delivery that reduces wait times, lowers the costs, boosts flexibility and offers specialized functions for consumers, e-retailers, Aircraft on Ground (AOG), office supply chains, pharmaceutical firms and other companies and organizations.
It has a workforce of more than 600 employees and has several concentrated divisions for routed delivery, Global Next Flight Delivery and other time-critical delivery options. LaserShip is able to connect its clientele with approximately 2,500 independent couriers who efficiently deliver packages on time seven days a week all year around.
Similar to other companies involved in the sector, LaserShip operates the latest state-of-the-art technology, such as digital signature capture, online inquiries, real-time tracking, electronic invoicing and much more. Furthermore, its mobile technology is also state-of-the-art as its employees operate handheld scanners, tracking system APIs, real-time visibility functions for customers and tracking databases.
Its services are being expanded each day to access more people residing and working in the east coast from Maine to New York to Massachusetts to Florida.
To ensure that all of its customers are completely satisfied with its services, there are a number of features to guarantee success, including GPS monitoring of shipments, detailed data capture of each delivery issue, daily conference calls with operational managers and operations team training.
Last week, LaserShip announced its newest mobile application that allows its customers to utilize options that track and record shipments, contact the company’s customer service agents and view historical shipping information. This latest mobile app is available to access and download on Google Play and Apple’s App Store.
“Our new app provides real-time tracking information and updates; no need to keep checking our website or the retailer's," said Josh Dinneen, Vice President of Supply Chain, in a media release. "Tracking is now automated and we'll push the information to your mobile device within seconds."
Late last year, it announced that it is expanding its number of locations across New Jersey, New York and Virginia in order to meet strong demand. Its latest 23,000 sq. ft. facility is stationed in East Rutherford and has occurred as the company continues to post tremendous growth.
“The ability to conduct loading indoors will reduce defects in transit and increase sort speed, allowing us to significantly increase productivity, just in time for peak volume", said Dinneen, in a press release.
More locations are expected to be announced soon.
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