has confirmed that some of its clients in the Europe, Africa, and Middle East regions experienced some technical difficulties regarding Research In Motion's Blackberry messenger and email systems. Some Vodafone Blackberry users were unable to send nor receive emails and instant messages.
According the ZDNet
, this problem occured last year
as well regarding the Blackberry handset with Vodafone's customers. As for the issue on hand, there is no mention as to the direct contribution to this problem. It is possible this is due to a geographic problem as Vodafone is one of the biggest eastern communications provider expanding into all aspects of it, which isn't very common among similar companies.
Furthermore, ZDNet states
Update at 8:45 a.m. ET: Research in Motion responded to our emails to lay the blame on Vodafone's network. In a statement, the firm said: "All BlackBerry services are operating normally but we are aware that a wider Vodafone service issue is impacting some of our BlackBerry customers in Europe, Middle East and Africa. We are supporting Vodafone’s efforts to resolve the issue as soon as possible."
On another note though, Huffington Post
states Vodafone PLC responds stating the issue is caused by a router error and updates will be accordingly to ensure this problem does not happen again in the future.
As for right now, the issue will soon be fixed according to an 8:55 am ET update from Vodafone. Services, email and instant messaging, will resume shortly.
Despite this, Research In Motion's stock price is up, possibly on an unrelated issue entirely. RIM shares rose almost 10% or $1.26 per share, possibly due to optimism surrounding the Blackberry 10 model coming out later this year.