Netflix customers across North America were forced to interact with their family members or find alternate entertainment on Christmas Eve due to a streaming media outage.
The problem is that Amazon is having a bit of a challenge with one of their many Elastic Load Balancing data centers. A look at Amazon’s Web Services dashboard points to issues in their North Virginia location. Apparently the mega cloud service provider is having trouble with their Elastic Load Balancers as well as CloudSearch, which affects the creation of new domains.
Elastic Load Balancing is a cloud based solution which allows server resources to automatically adjust according to traffic.
There is no ETA on a fix so far. Many Netflix customers are still without service. As of this past summer, Netflix reported servicing over one billion hours of streaming services a month.
While an outage is not unusual for Netflix, it couldn’t have come at a worse time. Christmas and Christmas Eve are traditionally big movie nights for friends and families. The weather isn’t cooperating either. With rain and snow covering a good portion of the U.S., most people will be celebrating indoors. Santa would have surely delivered new television sets and various tech gadgets were wrapped and waiting. But setting up that Netflix account on your new stuff will have to wait!