Xiaojie Li, 44, was shopping for iPhones for family members in China at the Pheasant Lane Mall in Nashua when she was told to leave the Apple Store because she was trying to purchase too many of the phones. Store policy limits customers to two phones each. Li claims she saw other customers buying multiple iPhones and she attempted to record video of them doing so.
"The manager of the Apple Store came and told her something, but she didn't understand," Li's daughter told
Nashua police officers, who were providing security for the Apple Store, got involved after Li allegedly refused to leave the store after being repeatedly asked to do so by employees. Police claim that Li resisted when officers attempted to arrest her and that's when they decided to use a Taser on her.
"My mom says she doesn't know why they called police the because she doesn't understand what they are talking about," Li's daughter told WMUR.
Video of the incident shows Li writhing on the floor, screaming in agony as she is shocked with the powerful stun gun. A photo also shows bruises on her wrists and forearms.
"They threw her on the ground, they threw her around, they bruised her all over the place," Li's fiance John Hugo told
"Her sense of security is shattered," Hugo continued. "She wants to go back to China now because she's afraid of civil rights violations in America. Think about that."
Nashua police say they did not use excessive force because they gave Li 10 minutes to comply before resorting to arrest.
"For whatever reason the store did not want her there," Nashua Police Captain Bruce Hansen told CBS Boston. "And this time of year, you've got to do something pretty extreme to want a store owner to not want to do business with you."
Nashua police said the incident is under review. Li said she's hired an attorney to fight the two misdemeanor charges against her.