The California lawsuit was brought
by California attorney general Kamala Harris, charging Delta of violating the California Online Privacy Protection Act (COPPA), which was passed in February of 2012. COPPA requires mobile app providers to provide clear privacy policies if they collect personal information for users, or else face lawsuits initiated by the state attorney general. The Delta lawsuit is the first of its kind enforcing COPPA, and California is the only
state with the app-privacy law.
a bevy of information about consumer, including their reservations, cancelled or missed flights, baggage fees, frequent flyer account, and personally-identifiable information such as the consumer's full name, telephone number, email address, photos, and geolocation.
“Losing your personal privacy should not be the cost of using mobile apps, but all too often it is,” said
Attorney General Harris. “California law is clear that mobile apps collecting personal information need privacy policies, and that the users of those apps deserve to know what is being done with their personal information.”