Sony Corp. is recalling 1.6 million TV sets sold because of a potential fire risk. The model affected is the Bravia flat-panel LCD HDTV.
According to Sony, the TV models affected are KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4, and KDL-40XBR5 produced after 2007. The reason for the voluntary recall is to avoid potential of fire or injury.
Brian Siegel, vice president of the Television Division at Sony Electronics, said in the company's news release,
“We know our customers choose Sony based in large part to the trust associated with our brand and the products and services we so strongly stand behind,” adding, “We will not take our customers’ trust for granted and are committed to addressing this issue proactively.”
Sony will not be issuing refunds or replacements with any TVs affected, however, is conducting a free evaluation of affected TV models. A technician will visit the consumer, examine the set, and fix the product for free if the component is found to be faulty.
A warning was issued in the news release that any owners using this TV who notice unusual noises, smells or smoking when in use, TV owners should shut the TV off and unplug the cord immediately. The company has said they've confirmed that none of the faulty symptoms occur when the TV's power is cut off.
The 11 incidents which led to this recall all occurred in Japan, however all TV sets are being recalled globally due to the possibility of a faulty component which may melt or catch fire. No property or bodily injuries have been reported with the 11 incidences.
This recall comes on the heels of another Sony announcement. Sony Entertainment Network has confirmed another data breach has occurred that affects 93,000 accounts. This latest breach comes several months after the company experienced a one of the largest data breaches in history last April which subsequently led to many problematic issues for both consumers and the corporation.
Consumers who has this television should visit Sony's designated website, or call (888) 868-7389, to schedule an appointment for the evaluation.