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article imageMan arrested for making a complaint on his flight to Dublin

By Christopher Bates     Aug 14, 2011 in Travel
Dublin - Following an Aer Arran flight from Bristol to Dublin, an investigation is under way after a man was arrested for complaining that he didn't received the correct change.
After being arrested by the Airport Police, the passenger, who wishes to remain anonymous, was soon released when they realised he hadn't actually committed a crime.
When speaking to the Sunday Independent newspaper, he said: "I've flown around the world twice and have had good and bad experiences on airlines but this incident was beyond belief.
"I complained about the change that I had received and the flight attendant had been rude to me on a number of occasions, but that was it.
"I never raised my voice, never made any threatening gestures and yet I was treated as if I was a terrorist.
"I was very annoyed at how I'd been treated throughout the flight, but once I was at home and had my bags, I realised that I probably wouldn't have bothered to make the complaint."
However, it was the attendant who was first to make a complaint, claiming she was in fear for her life and the safety of the plane.
Once the passenger departed the plane, he was greeted by the police, alongside five airport vehicles and a number of dog handlers.
He later sent a letter of complaint to Aer Arran and Aer Lingus, before receiving a reply reading: "Aer Arann would like to have the opportunity to welcome you on board our flights again, subject to your assurance that your future conduct will be appropriate and acceptable."
The man is now seeking a formal apology as the investigation continues.
More about Aer Arran, Bristol, Dublin, Flight, Aer Lingus
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