It is not clear at this stage how many customers are affected by the outage. The company have said that damage to some equipment took place after a break-in at a Vodafone centre in the south England town of Basingstoke in Hampshire. It stressed that no customer data has been compromised.
Vodafone would not confirm if the damage had been caused as result of vandalism or faulty equipment. A spokesman said, "We had a break in last night at one of our technical facilities which resulted in damage done to some of our equipment. This means that some customers may be experiencing temporary loss of voice, SMS and internet services. We are working quickly to restore these and will be back to normal as soon as we can. There has been no impact on the privacy of customers' data."
Tech Radar news reports that all networks in the UK have had issues over the last two years as a huge uptake in mobile data has been rolled out across networks, straining broadband width and
causing data outages.
On the social micro-blogging site Twitter, many Vodafone customers are
reporting problems with one user, mindfossil, suggesting as many as 3.2 million users could be
affected.
