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In the Media

article imagePSN bug prompts Sony to warn users to stop using console

article:288353:11::0
By Brenton Currie
Mar 1, 2010 in Technology
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The PlayStation Network has now been down for more than 15 hours, with Sony still working on a fix, but the news gets even more comical for PS3 owners. Sony is now warning users not to turn on their PS3 until the problems have been fixed.
Yesterday we bought you the news that the Sony PlayStation Network (PSN) was down for most around the world. Sony has today confirmed this report, also saying that every model of the PlayStation 3 is affected apart from their latest model, the 'slim' PS3.
"As you may be aware, some customers have been unable to connect to the PlayStation Network today. This problem affects the models other than the new slim PS3," Patrick Seybold, Senior Director for Corporate Communications & Social Media at Sony said today.
"We believe we have identified that this problem is being caused by a bug in the clock functionality incorporated in the system."
Then the news get comical. The company suggest that unless you have a 'slim' PS3, you should not use your console device until the issue has been fixed, which they "hope to resolve within the next 24 hours."
"If you have a model other than the new slim PS3, we advise that you do not use your PS3 system," Seybold explains.
"Doing so may result in errors in some functionality, such as recording obtained trophies, and not being able to restore certain data."
So what's causing the problems? Apparently, and as we and others suspected yesterday, older models of the PlayStation 3 have been inadvertently changing their clocks back to January 1st, 2000, which then sees the PSN servers not respond or in most cases at the moment, remove items that it thinks have been awarded at an invalid date.
Of course, the PSN was not in existence in 2000, and it seems like this may be similar to the Y2K bug that never came true. There are certainly going to be some tough questions to be answered here by Sony once the issue is ironed out. In the meantime, though, we'll continue to update this article until the service comes back online.
article:288353:11::0
More about Psn, Sony, Playstation, Bug, Playstation network
 
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