Crowd control is now a permanent way of life at the Bloor subway station in Toronto. After a two-week trial the Toronto Transit Commission (TTC) has decided that the move was a success.
The TTC believes that the crowd control measures have enabled more trains to move through the station during the busy morning hours.
Managers of TTC say that once people are used to the system there will be fewer staff on the platform.
Kevin Carrington, spokesman for the TTC, told Digital Journal that the pilot program will be extended but at this time is not to be considered a permanent program.
"We have seen in just two weeks an increase of the number of trains coming in and out at the Bloor Station."
One of the problems at the Bloor Station has been most riders want to get on train cars at the north end of the station. This is due to where people exit the Danforth line cars. With most of the passengers aiming for two or three cars there have been back ups in the past. With the pilot program the crowd is spread throughout the station so that fewer passengers are entering each car.
"Over all our riders have said that they like the system. It has cost the TTC very little money to implement it. This system just makes dollars and sense. We are hoping that the passengers will take the way it runs at Bloor to the other stations."
Carrington said the new system is allowing Bloor Station to have people on and off the trains within 30 to 35 seconds which is the goal of North American subway car transfers. He, himself, has been on the platform with a stopwatch and has seen the speed of trains in and out of the station changing over the past two weeks. That speed makes a big difference on busy mornings. There are now two to three extra cars running each hour.
"The TTC has been listening to our riders who want positive changes. People are very passionate about the TTC. We take our riders comments seriously."