article imageStudy: Men don't read manual before calling technical support

By Matthew Moran.
Subscribe to author
Nov 9, 2009 by  Matthew Moran - 11 votes, 3 comments
Share
Listen - Email - Print
Recipient email:
You can enter up to 10 comma-separated email addresses.
Your email:
optional
Message:
optional

A study of 75,000 calls to a technical support company shows that most men, surprisingly enough, do not read the instructions before calling for support.
The old cliche goes something like this: If all else fails, read the instructions. For men, that doesn't appear to ring true anymore.
Instead, the final solution is now to just call technical support.
A new study, completed by Gadget Helpline, shows that most men do not open the manual before calling technical support.
According to ars technia, Gadget Helpline screened 75,000 calls between September and October 2009. The results were not at all surprising.
Sixty-four percent of men who called had not opened the manual before placing the call. That's compared to 24 percent of women.
This study falls in line with the male tendency to believe in some sort of invincibility. A study by the Antivirus software company AVG revealed in 2008 revealed that men were significantly less likely to think their computer could be infected with a virus.
article:281876:11::0

Google squares off against Facebook with new Buzz service

Mountain View, United States - Today, Google announced the rollout of Google Buzz, a tool built into its email service Gmail. Buzz adds social media tools such as photo and video sharing and status updates into Gmail. This feature mimics many Facebook and Twitter tools.
2 hours ago by  David Silverberg in Internet

Profits of Artists Remain Steady in Depressed Economy Special

Tucson, United States - In a depressed economy, some industries -- such as fine arts -- that do not rely on the financial state of the nation still thrive. Tucson artists share their experiences, motivations and reasons for what has been successful for them.
yesterday by  Kim Hartman in Business - 1 comment

Study: New drug treatment for Huntington's disease shows promise

University of Rochester Medical Center researchers have announced that a new drug treatment for Huntington's disease was well-tolerated and improved cognition in an early stage clinical trial.

Sarah Palin wants the U.S. President to declare war on Iran

Speaking in an interview with Fox News recently, former Governor of Alaska and possible 2012 Republican Presidential candidate urged President Barack Obama to declare war on Iran in order to get re-elected in 2012.
yesterday by  Andrew Moran in Politics - 32 comments

CFB Trenton officer arrested, charged with murder

Belleville, Canada - A officer from CFB Trenton has been arrested for the murder of two women in Ontario. Police surrounded the home of Col. Russell Williams, who took command of the base last year.
yesterday by  KJ Mullins in Crime - 1 comment
apis-134533 apis-134483 apis-134475 apis-134464 apis-134463

Corporate

Help & Support

News Links

Sponsored Links


copyright © 1998-2010 digitaljournal.com   |   powered by dell servers
Email:
Password:
Remember meForgot password?