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article imageWoman Calls 999 Because Pet Rabbit's Ears Aren't Floppy

By Michelle Duffy     Sep 15, 2008 in World
Yes, you did read that right, a woman in Scotland called 999 after buying a rabbit, only to discover it did not have the floppy ears she was expecting from her new pet. The animal had been bought via a newspaper advert
Police at the Grangemouth station could not believe their ears (groan!) when the woman called to complain about her newly acquired pet.
Perhaps what surprised them more was the verbal abuse they had to endure from the angry woman after they had politely told her that it was far from a police matter. Staff at the station ticked the woman off also for using an emergency line pushing those who needed it most at the back of the queue. Yet this comes as no surprising story as the rate of non emergency and quite frankly, silly calls have risen putting lives at risk.
On a separate occasion, a man had also called the emergency line to ask for the postcode of the same police station.
Chief Inspector Alan Stewart, who is in charge of the communications and control centre, said that these calls were not only a nuisance but were dangerous, meaning crimes and victims of those crimes were not getting the immediate attention they needed.
Mr Stewart said,
"Whilst officers and staff are dealing with these frivolous matters that a member of the public has deemed so serious as to call 999, they are not dealing with genuine emergency calls. It is unbelievable that anyone should phone 999 to report being soaked by a passing car, ask for a postcode or report that the item bought from a newspaper advert was not as described. In such circumstances life can be at stake and as swift and efficient a response as possible is required to ensure public safety. Nuisance calls to the 999 system put that response at risk."
Another woman on another occasion called to complain that she had been splashed by a passing car going through a puddle.
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