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Report: 16 per cent of all Xbox 360 consoles fail

By Chris V. Thangham     Feb 15, 2008 in Technology
Warranty provider SquareTrade reports that at least 16.4 per cent of all Xbox 360 fail. Microsoft says it is a low number. But the failure rates of its competitors, Sony Playstation 3 and the Nintendo Wii, is only 3 per cent.
SquareTrade is an independent warranty provider and also participated with eBay in providing SquareTrade seals of approval for sellers.
SquareTrade issued this report today, which contradicts with the one cited by former Xbox front man Peter Moore, who said there's a 3 per cent failure rate for Xbox 360. A retailer claimed the number was closer to who said 33 per cent.
SquareTrade said, among all the returns it had, 60 per cent of all claims were due to the infamous “Red Ring of Death”.
If this 16 per cent failure rate is the true indicator, then it is quite high compared to the Sony Playstation and Nintendo Wii, both boasting a low 3 per cent failure rate.
SquareTrade CEO Steve Abernethy said the failure rate of Xbox 360 will increase in the future. He spoke to and said:
It is reasonable to believe these failure rates will increase over time, since the Xbox 360 failure issues tend to increase with prolonged use where overheating appears the main culprit. surveyed more than 1,000 Xbox 360 users who used SquareTrade as their warranty provider.
Do you have Xbox 360 and do you face the same problems compared to other consoles in the market?
More about Xbox 360, Consoles, Fail