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article imageUK Xbox 360 Consumers register 250 Complaints with TV Watchdog

By guj_*     Feb 14, 2007 in Technology
The 'ring of death'
The BBC's 'Watchdog' show which reports on bad practices by range of businesses within the UK featured the Xbox 360 in tonight's slot. Over 250 viewers called in to complain about the Xbox 360, with the main problem of UK customers having to pay £85 to get the machine fixed as it surpasses the warranty period. One featured 'complainer' had a range of Xbox 360's die on him, but due to pressure from the show, MS gave him a free replacement and some new games.
"Alex Ainsow had no problems for a year. But, just after the warranty ran out, his Xbox 360 wouldn't stop crashing. He had to pay £85 for the repair. His second Xbox 360 lasted three days before it got the 'three red lights' - a hardware failure known in the gaming community as the 'ring of death'. Once you see them, the box can't be fixed."
More about United Kingdom, Microsoft, Xbox, 360, BBC
 
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